Privacy policy
Privacy information
If you shop at The Lift Essentials, we want to offer you the best possible online shopping experience and we handle your data with care. In this privacy statement you can read everything about how we handle your personal data.
General
The personal data processed by Lift Avenue include:
- The data provided by you when placing an order, such as name, (e-mail) address, telephone number;
- The data collected via cookies.
Purposes
There are various purposes that form the basis on which Lift Avenue processes data. There are two phases.
When you are shopping:
- to make your shopping experience as great as possible and adapt the website to your preferences
- to be able to help you as best as possible when you contact us
- to remind you of products that are still in your shopping cart
When you place an order (and afterwards):
- to be able to deliver the order to your home address
- to process any return
- to display your order history in your personal account
- to be able to send you special offers and the latest Lift Avenue news
- for direct marketing purposes
- to analyze your visit to the website and to make your shopping experience even better
- to analyze website visits to prevent fraud
Legal basis
Lift Avenue processes personal data on the basis of the execution of the agreement, the legitimate interest or permission. Consent can be withdrawn at any time. For example, you may do so via the unsubscribe link in the newsletter.
Retention periods
Lift Avenue does not store personal data for longer than necessary. We will not process your data longer than 24 months from your last visit to the webshop, unless Lift Avenue is obliged to keep personal data for longer on the basis of a legal obligation. Marketing data is not stored for longer than a maximum of 24 months.
User rights
You can request to change, move, add or delete your data (unless a legal obligation dictates otherwise). Below we explain them:
- to change or delete data that you have shared with us, or to gain access to your personal data that Lift Avenue processes, you can send an e-mail to contact@theliftavenue.com
- to stop receiving newsletters from us, you can always unsubscribe via the link at the bottom of the newsletter you receive.
Data security
Lift Avenue has taken appropriate technical and organizational measures to protect users;
We work with reputable parties such as WordPress for proper processing of your order, and Mollie and Paypal for your payment transactions.
Contact
Do you have a complaint about the processing of your personal data by Lift Avenue? Let us know and we can first work it out together.
Changes
Changes to this privacy statement will be published on the website.